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Contact IT Service Desk at 815-753-8100 if you have any questions.

Alert: Due to incorrect addressing, all work orders submitted between March 22, 2017 – April 4, 2017 at 10:15 a.m. were undeliverable. The root cause has been identified and is resolved. All future submissions will be routed to ServiceDesk@niu.edu appropriately.

If you placed a work order during the noted window, please forward the Confirmation email you received to ServiceDesk@niu.edu. The DoIT team will make every effort to prioritize your request based on the original submission date.

We apologize for the inconvenience this has caused our customers.

Monthly wireless charges are no longer billed to most NIU departments, but are handled through central financing. Because of this, requests for adding wireless connectivity must be strategically prioritized across the university. The IT Steering Committee will meet to determine a process for requesting and prioritizing the implementation of such requests. Until that process has been approved and implemented, all centrally funded requests for new wireless connectivity are on hold.

Note: This restriction is not applicable to other account types or requests for changes to existing services.

Please contact ServiceDesk@niu.edu with any questions.

This application requires authentication to submit your request. Please log in using your NIU AccountID / Z-ID and password.